We delivered the refurbishment and interior fit out of the Haidilao Hot Pot restaurant located at The O2, London, one of the city’s most recognisable entertainment and leisure destinations. This high-profile project required a carefully managed design and build approach to transform the existing space into a refined and immersive dining environment that reflects Haidilao’s global reputation for innovation and service excellence.
The scope of works included full interior refurbishment, bespoke joinery, new mechanical and electrical installations, and upgraded architectural finishes. All elements were delivered to a high standard, with close attention given to quality, durability, and operational performance within a busy venue operating extended trading hours.
The interior was reconfigured to enhance customer comfort, service efficiency, and spatial flow, while preserving the distinctive character of the Haidilao brand. Carefully integrated lighting, finishes, and detailing were used to elevate the dining experience and support the technical requirements of hot pot service.
As a specialist restaurant fit out contractor, we planned and executed the works to minimise disruption to the surrounding entertainment complex. The project was completed on programme and within budget, with careful coordination across all trades and stakeholders.
This refurbishment demonstrates our capability to deliver complex hospitality upgrades in iconic locations under tight timelines and exacting specifications. The completed restaurant offers an enhanced, functional, and visually refined environment that supports Haidilao’s continued success at The O2.